AI Automation Platform for UK Trades Businesses
Stop Missing Emergency HVAC Calls | AI Answering Service for UK Heating Engineers
When heating fails, homeowners don’t wait.
If your phone isn’t answered fast, they call the next HVAC company.
SmartFlow gives your business 24/7 emergency coverage, responding instantly, understanding the problem, and booking the right appointment - even outside office hours and during winter spikes.
Always-on emergency response
Instant triage and booking
No voicemail.
No missed jobs.
System failures, commercial breakdowns, and emergency HVAC repairs—captured automatically 24/7.
The Hidden Cost of Missed Heating Calls
Emergency breakdowns often happen at night, on weekends, or during bad weather - exactly when phones go unanswered.
Customers keep calling until someone answers
High-value emergency jobs go to competitors
Your team wastes time on callbacks that go nowhere
Missed calls don’t just delay work.
They quietly drain revenue you’ve already paid to attract.
How SmartFlow Fixes This
SmartFlow is built specifically for HVAC and heating businesses, not generic chat.
24/7 Emergency Coverage
SmartFlow answers instantly, identifies heating failures, and books emergency slots automatically.
Smart Call Prioritisation
Real emergencies are handled first. Routine service requests are booked separately.
Safety-First Escalation
Gas smells, carbon monoxide concerns, or safety risks are flagged and escalated immediately.
More Than Emergencies
SmartFlow also handles:
Maintenance and service bookings
Installation and replacement enquiries
Quote and survey scheduling
What SmartFlow Handles for HVAC Companies
Heating and boiler breakdown triage
After-hours emergency capture
Safety escalation workflows
Engineer dispatch and booking
Maintenance plan scheduling
Heating system upgrade enquiries
Seasonal demand surges
Calculate Your Business ROI
See revenue from capturing missed calls and improving quote conversion
Your Current Situation
Your ROI with SmartFlow
Current Monthly Loss
£38,970
From 15 missed calls per week
Monthly Revenue Recovery
£35,970
Based on capturing missed calls and improving quote follow-up
Annual ROI
£431,640
That's a 3,528% return on investment!
Setup within 2 weeks • 30-day money-back guarantee • Cancel anytime
Frequently Asked Questions
Does SmartFlow handle night-time and weekend emergencies?
Yes. SmartFlow runs 24/7, captures emergency enquiries, and books approved slots automatically.
Can it tell emergencies from routine calls?
Yes. SmartFlow asks the right questions and routes emergencies differently from standard service requests.
What about gas or safety issues?
Safety-critical issues are flagged and escalated immediately based on your rules.
How fast can this be set up?
Most HVAC businesses are live in days, not months.
Does it work with my existing systems?
Yes. SmartFlow connects with calendars, CRMs, and booking systems so everything stays in sync.
Helping UK trades businesses win more jobs and keep customers coming back
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