AI Automation Platform for UK Trades Businesses

Stop Missing Emergency Plumbing Calls | AI Answering Service for UK Plumbers

Burst pipe at 11pm.

Customer rings 6 plumbers.

First one to answer gets the £1,800 job.

You were asleep.

Your competitor wasn't.

SmartFlow makes sure you answer first, even when you’re on a job, asleep, or the phone’s already ringing.

Our AI responds instantly, qualifies the emergency, gives safety instructions, and books the job into your calendar - automatically.

No missed calls. No voicemails. No lost emergencies.

Built for UK plumbing businesses.

What Every Missed Emergency Call Actually Costs

£2,400 Burst Pipe Goes to Voicemail

You're on a £60 tap repair. Emergency call comes in. Goes to voicemail. Customer rings 5 more plumbers. Competitor answers. You lose £2,400 because you couldn't pick up.

Customer Calls You Second

= Customer Lost

Flooding doesn't wait. First plumber to answer gets the work. You return the call 20 minutes later - too late. Job's gone.

Emergency Plumber Fixing Dripping Taps

Your best guy spends 90 minutes on an £80 washer while a £1,900 boiler breakdown goes unanswered. Wrong jobs, wrong slots, wrong money.

What SmartFlow Does (In Plain English)

Answers Every Emergency - Even When You Can't

Phone, web chat, WhatsApp - all covered
Spots "burst pipe" or "flooding" in seconds
Gives safety steps (turn off mains, shut valves)
Books the job before they call anyone else

Gets Them Booked While Water's Still Pouring

Emergency slots booked instantly into your calendar
You get SMS: "EMERGENCY - burst pipe, 23 Oak Road, slot booked 7:30pm"
Customer gets: "Mark will be there in 40 minutes + safety instructions"

Emergency vs Routine Triage

Separates burst pipes from £40 tap repairs
Stops low-value jobs clogging your diary
Keeps your day focused on urgent, profitable work

After-Hours Capture

Nights, weekends, holidays
Every enquiry logged, qualified and booked
No more “we missed a call at 2am”

Why This Isn't Just Another Chatbot

This isn't a generic "How can I help you today?" widget.

SmartFlow is plumbing-specific AI built directly into your CRM that actually knows the difference between a dripping tap and a burst pipe.

It:

Recognizes emergency keywords instantly (flooding, burst, leak, no water)
Follows YOUR availability and emergency protocols
Books paying jobs into your actual calendar
Works across phone calls, web chat, forms, and WhatsApp

Every enquiry logged. Every job tracked. Every emergency captured.

What It Actually Does for Plumbers

Emergency triage - burst pipes vs routine repairs
Water damage escalation - floods get immediate response
Safety instructions sent by SMS - "turn off mains now"
Emergency slots booked automatically - no double-bookings
Bathroom renovation enquiries qualified - budget, timeline, scope
Boiler breakdowns routed correctly - emergency vs service
Drainage consultations scheduled - not treated as emergencies
After-hours capture - nights, weekends, bank holidays
Winter freeze protocols - pipe burst workflows activated

Configured once inside GoHighLevel CRM.

Runs 24/7 automatically.

ROI Calculator

Calculate Your Business ROI

See revenue from capturing missed calls and improving quote conversion

Your Current Situation

Missed calls per week

15

Average job value

£2,000

Quotes sent per month

40

Current quote conversion rate

25%

Your ROI with SmartFlow

Current Monthly Loss

£38,970

From 15 missed calls per week

Monthly Revenue Recovery

£35,970

Based on capturing missed calls and improving quote follow-up

Annual ROI

£431,640

That's a 3,528% return on investment!

Businesses using SmartFlow see +87% improvement in quote conversion

Setup within 2 weeks • 30-day money-back guarantee • Cancel anytime

Frequently Asked Questions

How does it handle actual plumbing emergencies?

Asks key questions immediately: "Is water currently flowing? Can you access your stopcock?" Sends safety steps by SMS. Flags as emergency. Books your next available emergency slot. You get notified instantly. Average time: 42 seconds from first contact to booked job.

Can it give quotes for standard jobs?

Yes. Set your prices once (blocked drain £120-180, tap replacement £80-150, boiler service £90-120). AI shares estimates based on the job description. Complex work? It books a site visit and requests photos via WhatsApp.

What about commercial vs residential?

Spots commercial enquiries automatically (office, restaurant, retail mention) and applies different routing, pricing, and urgency rules. Residential gets homeowner language and residential slots.

How does it handle callbacks and warranties?

Recognizes returning customers, checks job history, verifies warranty dates, and books appropriately. Warranty work flagged separately. Callbacks prioritized. Original engineer notified for continuity.

How fast can we go live?

2-3 days typical. We configure your emergency protocols, service areas, pricing structures, team schedules, and GHL integration. You test the conversations, approve the setup, we flip it on. Most plumbers capture their first emergency within 48 hours of going live.

Does this replace our existing systems?

No. It sits in front of your current setup. Handles the initial enquiry, qualification, and booking. Then feeds into whatever dispatch software you use (ServiceTitan, Jobber, Housecall Pro, or just your Google calendar). If you already have GoHighLevel CRM, it's plug-and-play.